RETURNS + EXCHANGES

Not happy with your order? We're sorry to hear that! 

Grace & Cloth Mercantile accepts returns and exchanges on full priced merchandise that has not been worn, altered, or washed, and with all original tags attached for In-Store/Online Credit only. 

Online Returns must be postmarked to Grace & Cloth Mercantile within fourteen (14) days of the original purchase date. Upon receiving your return G&C will issue an online credit code by email to use for a future purchase. These will not be eligible to use in-store.

In-Store Returns must be returned to Grace & Cloth Mercantile within fourteen (14) days of the original purchase date.  Upon receiving your return Dress & Dwell will issue an In-Store credit. These will not be eligible to be used online.

 

In-Store and online Credits have no expiration date.

 

If you have received the wrong product or a damaged item, please email us or give us a call so we can resolve this as soon as possible.
 
ALL JEWELRY, DISCOUNTED ITEMS 30% off or more, SALE ITEMS, AND SPECIAL ORDERS ARE FINAL SALE.  ALL $15 SALE ITEMS ARE FINAL SALE.
If you return a final sale item, it will be returned to you or charged a 50% restocking fee. 
All shipping charges are non-refundable.
GRACEANDCLOTH.COM reserves the right to refuse any merchandise received that is not in its original condition or outside the fourteen (14) day return period.

Contact Customer Service for availability of desired exchange item(s).

Refunds will be issued in the form of Store Credit within 5-7 business days of receipt of your return by email.

    Please send your return or exchange to:

     

    GRACE & CLOTH MERCANTILE

    ATTN: RETURNS

    224 SW Range Avenue

    Madison, FL 32340